WHAT OUR CLIENTS THINK
Brett & Arlene, Piara Waters WA
“I have used Derek’s services on several occasions with refinancing and new mortgages and each time I have been impressed with how quick, professional and smoothly the dealings have gone. I would not hesitate in recommending Derek to others looking at refinancing or a new mortgage.”
Nobel & Mabel, Piara Waters WA
“I have used Derek’s services on two occasions – as a First Time Home Buyer and refinancing with great results. Derek is a seasoned professional who always gets things done. He is a very experienced Mortgage specialist having an in-depth knowledge of refinancing, investment property and new mortgage.”
David & Kathleen, Noosa QLD
“I would highly recommend Derek MacLean to look after you for refinancing and help with mortgages. He is very efficient and keeps you informed at all times. We have been extremely satisfied with his results in making our life a little easier.”
Michael, Perth, WA
“In only the short period of time I’ve known and dealt with Derek, his Office/Team have provided exceptional service and professionalism and I can strongly recommend his expertise to any aspirant out there requiring such services. Equally important,I have found Derek forth-right, up-front, a no-nonsense integrity about his demeanour/inter-actions. Distance has proved no barrier. I am very genuine in my comments.”
Jaime, Lutwyche, QLD
“I had a wonderful and educational experience working with Derek, I refinanced my current loans in order to save some money so that I could buy another investment property. Derek was always available to answer any questions I had and made the process as easy as possible. Anything that became an issue Derek was on the case and fixed it with all for me. I look forward to working with Derek again soon! Thank you!”
David & Aleesha, Sippy Downs, QLD
“As inexperienced first home buyers, Derek MacLean was able to help us into financing our brand new home. His patience, advice and knowledge ensured we got our finance approved despite our challenging financial position. Where others would have given up, Derek used his experience to deliver us the result we were striving for. Without his help, we may still be renting. Calm, personable and professional, Derek MacLean will get our business again when the time arises.”
“My husband & I first met Derek in 2010 when we embarked on our adventure in Investment Property. At that time Derek was the Home Finance Specialist for the land organisation we bought the land from.
In 2011 we decided we would like to expand our Investment portfolio with another property. At this time Derek had moved onto greater adventures and was no longer based in Perth so we approached our local ANZ branch for assistance. As helpful and friendly as our local branch where they did not appear to have the expert knowledge of Derek and told us they could not help us. We were about to give up on our dream when I thought I would email Derek purely for advice. Well, that was in 2011 and now 3 years later we are on our 3rd Investment Property!
I can’t thank Derek enough for all the help, advice and support he has given us over the last 4 years. I can honestly say, hand on heart that he is a real pro at his job. He has been amazing in communicating with us and keeping us up dated as well as following up any queries we have for us. Nothing is too much trouble for him. He makes every process and step stress free and easy. Derek has always bent over backwards to assist us and advise us where he can.
Thank you Derek for making our Investment Property adventures stress free and enjoyable. I’m so glad we walked into the Sales Office down in Baldivis that Sunday afternoon how many years ago at the very beginning of this journey – we cannot thank Derek enough! We are looking forward to not having to worry financially about our retirement.” – Dawn & Tony Owen, Banksia Grove WA”
“In 2009 my husband and I were very keen to build our first home. Overwhelmed and unsure Derek came highly recommended by a family member. After our first meeting with Derek we felt at ease and informed about taking on the task of building a first home. Each step of building the home, making progress payments and claiming our first home owners grant was all made very easy by Derek.
We later remortgaged with Derek to make some upgrades to our home, by this time Derek was no longer living in WA and I was unsure if this would cause any problems. My concerns were unfounded, as Derek was very easy to communicate with via phone and email and it was as if he was still right here in WA. Most recently, Derek was able to help us realise our dream of becoming investors. This realisation was once again a testimony of Derek’ wealth of experience as he was able to set out a reasonable budget for us to work with and even helped us find a block of land within our budget and ideal location! Through mine and my families’ dealings with Derek over the last 5 years, he has become a trusted mortgage advisor and a friend. Derek seems to go the extra mile and I completely trust Derek’s advise and capabilities and will continue to use Derek’s services as I truly believe he is the best in the business!” – Rei & Johan, Hammond Park WA
“Derek came recommended to me and my husband by my close friends who have re-mortgaged with Derek and found him easy to deal with.
He has been super helpful in assisting me and my husband get our second home loan off the ground in a short timeframe. My husband works away and only has limited time at home. Derek has been diligent in ensuring that everything that needs to be done before my husband leaves again is completed and explaining the next steps of the process in easy to understand terminology.
Derek is easy to deal with and goes above and beyond. I wouldn’t hesitate to recommend his services to any of my friends and family.” – Stacey & Barry, Caboolture QLD
“Buying or building out first home, was something unfamiliar to me and my husband when we immigrated from South-Africa.
We met Derek and immediately everything sound doable. With knowledge and experience in financing he was able to help us and made everything so easy!
We recently wanted build a new home. Even though Derek does not live locally anymore, he was still very able to help us with our finance. Communicating via emails and phone, it felt like Derek was standing next to us during the whole process.
Experience, knowledge professionalism and helpful, Derek will go the extra mile to please his customers and provide the best advise at all times!
Thanks Derek, for making everything so easy, always.” – Amelia & Will, Baldivis WA
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